Upgrading to a managed server is simple. First we'll evaluate your current solution to understand its strengths and weaknesses, then determine the necessary changes to move forward. Perhaps the server is too high or too low spec, runs old software, has insecure code, lacks a firewall -- or perhaps you're starting afresh and moving to your first ever server? Whatever your scenario, our expert team will produce you a tailored migration plan for you and execute to perfection.

As a managed hosting customer, you're backed by our true 24x7x365 around-the-clock support team: you're never on your own. Our certified technicians have years of experience managing critical infrastructure for the world's leading companies, including Furtune 500 brands.

Continuous monitoring is the heart of any pro-active server management plan. Unlike some companies who use 'ping' as their sole form of server monitoring, we monitor deep down into your server’s critical components: CPU load, RAM utilisation, nginx/Apache workloads and error states, MySQL workloads and query times, disk utilisation, disk I/O, network utilisation and packet error states - and much, much more - are checked on a minute-by-minute basis.

"Our website is down" is probably the worst news any 21st Century company can break. The cost of downtime is significant to any company or brand, even if the downtime is just a few minutes, and the monetary loss is only the beginning...

• Brand reputation is damaged by customer panic: "where have they gone, have they closed down, what will happen to my product/order, do I need to look for a new supplier?"
• Missed opportunities and lost income as customers are unable to browse your site, unable to place any orders, and even unable to see your contact details!
• Data might be at risk or even lost, depending on the problem and the level of backups & redundancy you have in place.
• Productivity is impacted as you battle to get your website back online, pacify concerned customers, and struggle to maintain workflow with your website and likely many internal company services offline.
• Recovery costs can be detrimental, especially in the event of hardware failure. Hardware replacement is costly, but even moreso when combined with the overtime to catch up on lost productivity, and the marketing and promotional costs that reassure customers and recoup lost business.

Our server management plans help you achieve the highest possible uptime, fulfil your disaster recovery requirements, and design a set of clear and concise instructions to follow in the event of an emergency. Although many web hosts claim to offer this, very few deliver to our level of detail and care; we always achieve.

Software and security updates are critical in the modern era of the hacker. Our expert technicians proactively and seamlessly roll out security patches and software updates on your behalf to keep your server as secure as possible. No hackers allowed!

Server configuration is the key difference between a fast or slow website. Our expertly skilled team will fully optimise your server's core components to maximise your website's speed and potential. Not only do we tweak the software layers like web server, database server and application, we also drill deep down into the server's kernel, storage layer and network stack. We make sure your server runs as fast and reliably as possible, allowing your website to scale higher than ever before. Don't let a traffic spike take your website down, get optimised today!

Customer data is your company's most valuable asset. Imagine the consequences of data loss due to systems failure? Whilst it's great to cite "we have backups," how much do you know about your backup policy? Do you know how often your data is backed up, where it is stored, who has access to it, and how can it be restored? If not, your business is at risk!

Our backup solutions are designed from the ground up to put you in control. Integrating deep into our products and services, we have multiple levels of protection including VM images, snapshots, database dumps, real-time replication and more. We tailor the backup solution to meet and exceed the needs of today's technology-driven companies, in line with disaster recovery and business continuity requirements.